Jochen Burg und Alexander Heck are responsible for the global service business at SMS group. In this interview with heat processing, they speak about the growing importance of services, changing customer requirements and new, performance-based business models.
Dr. Markus Reifferscheid gives an insight into the different growth areas of SMS group (Photo: SMS group).
Interview with Jochen Burg & Alexander Heck, Technical Service, SMS group
Category: hp Exclusive
Topics: Digitalisation | Markets & Economy | Plant Engineering | Research & Development
Author: Editorial Office
Date: 22. Mrz. 2021